Get in Touch
Whether you need help with reservations, have questions about our amenities, or want to plan a special event, our friendly staff is ready to assist you 24 hours a day.
Hotel Address
Plaza Hotel & Casino
1 Main Street
Las Vegas, Nevada 89101
United States
Quick Contact Form
Department Contact Information
Reservations
Email: reservations@plazahotelcasino.com
Hours: 24/7
Room bookings, rate information, package deals, modifications, cancellations
Guest Services
Hours: 24/7
Check-in/out, room requests, amenity information, local attractions, transportation
Concierge
Hours: Daily 7:00 AM - 11:00 PM
Show tickets, restaurant reservations, tours, special requests, local recommendations
Oscar's Steakhouse
Hours: Tuesday-Saturday 5:00 PM - 10:00 PM
Fine dining reservations, private dining, wine dinners, special occasions
Group Sales
Email: groups@plazahotelcasino.com
Hours: Monday-Friday 8:00 AM - 5:00 PM
Corporate groups, conventions, weddings, social events (10+ rooms)
Events & Catering
Email: events@plazahotelcasino.com
Hours: Monday-Friday 9:00 AM - 5:00 PM
Weddings, meetings, private parties, catering services
Casino Services
Hours: 24/7
Players Club, gaming information, tournament registration, casino events
Lost & Found
Hours: Daily 8:00 AM - 4:00 PM
Lost items recovery, item description assistance
Security
Hours: 24/7
Emergency assistance, safety concerns, incident reporting
Frequently Asked Questions
Hotel & Reservations
What is the check-in and check-out time?
Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request, subject to availability. Elite members and suite guests may receive complimentary late check-out until 2:00 PM.
Do you charge resort fees?
Yes, there is a $35 per night resort fee that includes WiFi access, fitness center use, pool access, local and toll-free phone calls, and other amenities. This fee is charged per room, per night.
What is your cancellation policy?
Standard reservations can be cancelled without penalty until 24 hours before arrival. Special packages and promotions may have different cancellation policies. Peak event periods (EDC, major conventions) may require longer advance notice.
Do you offer airport transportation?
Yes, we offer shared shuttle service from McCarran International Airport for $12 per person each way. Shuttles run every 30 minutes from 8:00 AM to 12:00 AM. Reservations are recommended but not required.
Are pets allowed?
Yes, we welcome pets under 40 pounds for a $75 fee per stay. Pets must be crated when left alone in rooms and are not allowed in restaurants, pools, or casino areas. Service animals are always welcome at no charge.
Amenities & Services
Is WiFi included?
Yes, WiFi is included in your resort fee and is available throughout the hotel, including guest rooms, casino, restaurants, and pool area.
Do you have a pool?
Yes, we have a heated rooftop pool open year-round with 360-degree views of Las Vegas. Pool hours are 6:00 AM to 10:00 PM. The pool deck features loungers, cabanas, and food and beverage service.
Is there room service?
Yes, we offer 24-hour room service with a varied menu including appetizers, entrees, desserts, and beverages. There is a $5 delivery charge per order. Average delivery time is 30-45 minutes.
Do you have a fitness center?
Yes, our fitness center is open 24/7 and includes cardio equipment, weights, and has great city views. Access is included in the resort fee. Towels and water are provided.
Are there meeting facilities?
Yes, we have several meeting rooms and event spaces available for rent. Our sales team can help coordinate meetings, conferences, and special events. Contact our Events department for availability and pricing.
Location & Transportation
How far is the Plaza from The Strip?
The Plaza is approximately 1-4 miles from Strip hotels, depending on which property you're visiting. By car or rideshare, it's typically 10-20 minutes. The RTC bus provides affordable public transportation to the Strip for $6/day.
What's the parking situation?
We offer self-parking for $10/night for hotel guests and valet parking for $20/night. Both are significantly less expensive than Strip hotel parking. The garage has over 1,200 spaces with 24/7 security.
Is the Plaza near convention centers?
Yes, we're centrally located with easy access to all major convention centers. The Las Vegas Convention Center is 3.5 miles away (10-15 minutes by car), Mandalay Bay Convention Center is 4.2 miles, and Venetian Expo is 3.8 miles.
What's walkable from the hotel?
You're on Fremont Street, so all of downtown Las Vegas is walkable! This includes other casinos, restaurants, the Fremont Street Experience light shows, street entertainment, and shopping. The downtown area is very pedestrian-friendly.
Dining & Entertainment
What restaurants do you have on-site?
We have several dining options including Oscar's Steakhouse (fine dining), Hash House A Go Go (comfort food/brunch), Pop Up Pizza, Brightside Breakfast & Burgers, plus Starbucks, Subway, and other quick options.
Do I need reservations for restaurants?
Oscar's Steakhouse requires reservations - call (702) 386-7227. Hash House A Go Go accepts reservations but also accommodates walk-ins. Other restaurants are first-come, first-served.
Is there live entertainment?
Yes! We have The Showroom for various shows and events, plus Omaha Lounge features live music Thursday-Saturday. Additionally, Fremont Street Experience right outside offers free live concerts and entertainment nightly.
What's the minimum age for the casino?
You must be 21 or older to gamble in Nevada. Minors can walk through the casino to access restaurants and other facilities but cannot loiter in gaming areas.
Emergency & Important Information
Hotel Emergency
For any hotel emergencies, call the front desk immediately. Security is available 24/7.
Medical Emergency
For serious medical emergencies, call 911. The nearest hospital is University Medical Center, 5 minutes away.
Police Emergency
For police emergencies, call 911. Las Vegas Metropolitan Police Downtown Area Command is nearby.
Additional Important Numbers
- Las Vegas McCarran Airport: (702) 261-2111
- RTC Transit Information: (702) 827-7433
- Las Vegas Convention Center: (702) 292-2241
- Las Vegas Weather: (702) 263-1288
- Tourist Information: (702) 892-7575
Ready to Experience Plaza Hotel?
Our team is standing by to help you plan the perfect Las Vegas getaway!